ORGANIZATIONAL LEARNING AND PERFORMANCE RELATION: THE MEDIATING ROLE OF KNOWLEDGE MANAGEMENT

Abstract

In the literature the effect of organizational learning on firm performance have been investigated in many studies and many times it has been shown that organizational learning has a significant and positive effect on firm performance. But today most of the studies investigate the effects of third variables in this relationship. In this study we focused on the mediating effect of knowledge management on the relationship between organizational learning and firm performance (financial and operational performance). In order to test our research purpose we prepared a questionnaire and conducted our survey on firms that operate in and around Istanbul. We collected 113 valid questionnaires from middle and senior managers of firms. The collected data from questionnaires were analysed with SPSS and AMOS programs. Analyses results indicated that knowledge management has a mediating effect on the relationship between organizational learning and firm performance (full mediating effect on organizational learning-operational performance relation and partial mediating effect on organizational learning-financial performance relation). (C) 2017 Published by Future Academy www.FutureAcademy.org.UK