Interval valued intuitionistic fuzzy analytic hierarchy process-based green supply chain resilience evaluation methodology in post COVID-19 era

Abstract

Supply chain organizations should calmly and cautiously take the most accurate and sustainable decisions quickly and put them into practice. It is obvious that traditional time series-based demand and supply planning approaches are insufficient to meet current business needs due to factors such as sharp changes in market and commercial dynamics, pandemics, and natural disasters on the management of green supply chains, especially these days. In the near future, there will be a need for more resilient supply chains with a flexible business models that are not affected by sudden changes and that can make sustainable decisions dynamically. Additionally, all stakeholders must act with a green supply chain approach to conduct production and service activities in a way that causes the least damage to nature. Companies must build more resilient supply chains by considering environmental sensitivities to compete in the market and ensure their continuity. In this context, the green supply chains should be evaluated according to their resilience. For this purpose, Supply Chain Operations Reference (SCOR) model is extended with novel performance attributes to evaluate resilience of green supply chains in this study. The SCOR-embedded novel green supply chain resilience evaluation model is structured as a three-level performance attribute hierarchical structure. Then, the model is handled as a multi-criteria decision-making problem to determine importance of the performance attributes. Best Worst Method integrated Interval Valued Intuitionistic Fuzzy Analytic Hierarchy Process is used to determine the importance of performance attributes. Most important performance attributes are determined in each level of hierarchy. According to results, organizational factors play a key role to build more resilient supply chains. Especially, integrated systems are required for supply chain resilience.